AI Agents Built and Run for Your Business | ATH Infosystems
AI agents for every industry

Production AI Agents, Built and Run for You

AI agents that take on customer support, sales, operations and compliance work, for any business in any industry. We build them on your data, then run them 24/7 with enterprise-grade security and governance. Start with a fixed-price pilot.

Platforms we build on

Cloud & AI

Selected client & project experience

AMW
Capital One
Icon AU Reserve
K4 Rally
Owens & Minor
PWC
Seco
Venue Marketplace
Diamond Club
VoiceVantage
walacor

AI in Production

Real client problems, the AI systems we built and the measured results.

Healthcare

Client: A U.S.-based telehealth provider

Healthcare AI Assistant

Reduced support workload with a domain-grounded AI assistant

Challenge

The support team was overwhelmed by routine medical queries and appointment scheduling, leading to long wait times and high operating costs.

Solution

A healthcare-focused LLM trained on anonymized medical FAQs, treatment guidelines and HIPAA-compliant datasets, integrated with the client's chatbot. Sensitive cases always escalate to licensed professionals.

Technology
  • Domain-trained LLM
  • Chatbot integration
  • Human-in-the-loop
  • HIPAA-compliant data
Result
40%of patient queries automated
Shorterwaiting times for live agents
HIPAAstandards maintained for patient data
Financial services

Client: A mid-sized European fintech company

Financial Compliance AI

Cut manual compliance research with a private, domain-trained LLM

Challenge

Reviewing complex, fast-changing EU financial regulations by hand slowed product launches and raised the risk of non-compliance.

Solution

A domain-specific LLM fine-tuned on EU directives, financial regulations and historical compliance cases. It produces plain-language summaries, risk flags and compliance checklists, and runs on-premises to meet GDPR requirements.

Technology
  • Fine-tuned LLM
  • Custom training pipeline
  • On-premises deployment
  • Quarterly output audits
Result
65%less manual compliance research time
Fasterproduct rollout in new regions
Fewererrors interpreting regulations

AI Agents for Every Team, in Every Industry

Browse by team or by industry. Every agent works inside your existing tools, answers from your approved data and hands complex cases to your people with full context.

Customer Service Agent

For support teams in any industry

Answers customers on chat and email around the clock, using only your approved information, and hands anything complex to your team.

  1. 1Understands what the customer needs, in their own words
  2. 2Answers from your approved knowledge base and policies
  3. 3Resolves routine requests: order status, bookings, account changes
  4. 4Escalates complex or sensitive cases to your staff with full context
Used in
  • Healthcare
  • Retail
  • Insurance
  • SaaS
  • Travel & hospitality

40% of patient queries automated for a U.S. telehealth provider.

Fixed-price pilot, then a monthly fee to run, monitor and improve it.

Works with Website chat, email, help desk tools, knowledge base and CRM

Talk to our e-commerce team

AI search, forecasting, store builds and migrations.

Platform (optional)

No obligation. We never sell or share your details.

How We Work: Assess, Pilot, Run

You see results on a small, fixed-price pilot before committing to anything bigger.

  1. 01

    Assess

    We map your workflows and data, rank the AI use cases by ROI and pick the first one to build.

    2 weeks · fixed price
  2. 02

    Pilot

    We build a working agent on your real data, connected to your systems, with measured results.

    6 weeks · fixed price
  3. 03

    Run

    We operate, monitor and improve it in production with 24/7 support, guardrails and audit trails.

    Monthly managed service

Enterprise AI, Built for Trust

Secure. Observable. Governed. Production-ready.

Experience with regulated data

  • HIPAA
  • GDPR
  • PCI DSS
  • GLBA
  • FISMA
  • SOX

AI Governance

Policies, approvals and audit trails for every model and agent.

LLM alignment and safety

Guardrails & Grounding

Answers come only from your approved sources and stay on topic and on policy.

LLM factuality

PII Protection & Access Control

Sensitive data is masked or kept out of prompts and logs, and each agent reaches only the systems it needs.

Evaluation & Monitoring

Accuracy and regression tests on every release, plus live monitoring of cost, latency and answer quality.

AIOps

Human-in-the-loop

People approve high-risk actions and handle escalations.

Why Companies Choose ATH

1000+

Projects delivered

10+

Years engineering experience

15+

Industries served

200+

Certified professionals

“ATH Infosystems's professionalism, consistency, and dedication are impressive.”

ProjectE-commerce development, SEO & SMM

Managing PartnerRetail Co.

Rated 4.5 out of 5. Verified review on Clutch

Frequently Asked Questions

How much does AI development cost?

It depends on the use case, the state of your data and how many systems the AI has to connect to. That is why we start small: a fixed-price AI assessment, then a fixed-price pilot on your real data, so you see measured results before committing to a larger build. Once an agent is live, it runs on a monthly managed service. Our AI implementation cost guide explains the main cost drivers.

What is ATH's AI development process?

Three steps. Assess: we map your workflows and data and rank AI use cases by ROI (AI readiness assessment). Pilot: we build a working agent on your real data, connected to your CRM, ERP, help desk or store. Run: we operate, monitor and improve it in production with guardrails, audit trails and 24/7 support.

Who runs the system after launch?

We do, as a monthly managed service. Our team monitors answer quality, cost and latency, retrains and updates the agent as your data changes, and keeps audit trails for regulated workloads, backed by our 24/7 support model and DevOps and cloud team.

What does ATH Infosystems do?

ATH Infosystems builds and runs production AI agents for businesses in every industry, from healthcare, banking and insurance to retail, manufacturing, logistics and technology. We take you from a fixed-price assessment and pilot to a system we operate for you: AI agents, AI-powered search, automation, data platforms and the cloud infrastructure underneath them.

Does ATH build AI agents?

Yes. We build AI agents that execute multi-step business workflows, such as lead qualification and CRM updates, customer service, product discovery, document processing, invoice reconciliation and IT incident analysis, with escalation to people when necessary. See how we build AI agents.

What AI projects has ATH delivered?

Over 1000 projects in 10+ years, including a healthcare AI assistant that automated 40% of patient queries for a U.S. telehealth provider and a private compliance LLM that cut manual research time by 65% for a European fintech company. We also build our own AI products: ContentJet AI, StockSense AI, ATH AI Assistant, RetainIQ and bCloud AI.

What industries does ATH serve?

We have delivered projects across 15+ industries, including banking and finance, healthcare, retail and e-commerce, manufacturing, logistics, technology, consumer electronics and startups.

Does ATH build RAG systems?

Yes. We build retrieval-augmented generation (RAG) and enterprise search systems that answer using your trusted business data, with grounding, guardrails and model evaluation to keep answers accurate. See RAG vs fine-tuning to choose the right approach.

Does ATH integrate AI with existing enterprise systems?

Yes. We connect AI to CRM, ERP, eCommerce platforms, APIs and data sources so it works inside your existing workflows.

Does ATH also build e-commerce stores?

Yes. We design, build and migrate Shopify, BigCommerce and WooCommerce stores, and add AI on top: product search with bCloud AI, demand forecasting with StockSense AI and churn prevention with RetainIQ.

Does ATH provide AI consulting?

Yes. Our AI consulting services cover AI readiness assessments, use-case discovery and an AI roadmap with ROI analysis, so you know where AI can create the most practical business value before you build.

Which cloud platforms and AI technologies does ATH work with?

We build and deploy on AWS, Microsoft Azure and Google Cloud, using models and platforms from OpenAI, Anthropic, NVIDIA and Databricks, with Kubernetes where workloads need it.

Where is ATH Infosystems located?

Our U.S. offices are in North Canton, OH, New Philadelphia, OH and San Jose, CA, and we also have an office in Sydney, Australia.

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